Step 1 – Order online
Choose from a range of our online tests.
Do you have a code?
If you have purchased through Groupon they will provide you with a ‘redemption code’ that you can enter into our Submission form to process your test. Struggling to find your redemption code? Take a look at this helpful video.
Step 2 – Fill in your Online Submission form
Head to our submission form page:
- Enter your voucher code in the top field.
- Enter in your details and submit your form.
- Send your hair sample to us.
Please ensure you complete all parts of the online form as this will help our laboratory team make sure you get your results back as soon as possible.
Step 3 – Take your hair sample
- We only require a few hairs for testing – 4 to 5 strands if hair is longer than an inch. 8 to 10 strands if shorter than an inch.
- We test any body hair except pubic hair
- When cutting the hair, please ensure you cut as close to the root as possible
- Hair dye does not affect testing
- Once the hair sample is collected, please place strands into a small sealable bag ensuring the hair remains dry and secure during transit (please do not supply hair loose in the envelope)
- Place the small sealable bag with the hair sample in a secure mailing envelope
Step 4 – Send us your sample
- Place the small sealable bag with the hair sample clearly stating your redemption code and name in a secure mailing envelope.
Addressed to the following:
Suite 92/377 Kent Street,
NSW, Australia, 2000.
Step 5 – Testing and your results
Once your sample has been received at our lab we will send you an email notification to let you know. Your results will be sent to the email address entered on the submission form within 7-10 days of this notification.